We don't own, buy or sell vehicles listed on our site.
Autotrader is an online vehicle listing service that connects car buyers with sellers. We are not a car dealer. Any listing information about a particular car comes directly from the seller, not from us. If you receive an email that implies we're selling or buying a vehicle, please contact us immediately. It's most certainly a scam.
We don't offer warehousing or shipping services.
Any email that requests a deposit or payment for a shipment of a car stored in an Autotrader warehouse is a scam. Autotrader does not own a warehouse, and we don't ship cars. Simply put, we don't get involved in transactions between buyers and sellers. There are many reputable warehousing and shipping services that can make long-distance transactions easy. Just be sure to check out the services proposed.
We don't get involved in transactions between buyers and sellers.
Don't respond to any email that appears to come from Autotrader (for example, by displaying our logo) and urges you to complete the sale or purchase of a car listed on our site. Such emails are a sure sign of a scam. Other signs of fraud are emails that:
- Claim the security of a transaction is guaranteed by Autotrader.
- Imply we've verified information about a particular buyer, seller or listing.
- Describe a "preferred" or "pre-approved" buyer or seller program.
Autotrader doesn't guarantee or endorse transactions, and we don't have preferred or pre-approved buyers or sellers. We'll never encourage you to buy any particular vehicle listed on Autotrader or to sell your vehicle to any particular buyer.
We don't ask you for personal or financial information via email.
Online fraud often begins with a spoof email requesting financial information. These spoof, or scam emails, often impersonate a reputable company such as Autotrader by illegally displaying a company's name, logo or trademark. The intent is to deceive customers into revealing information such as:
- Bank account and BSB numbers
- Credit card number
If you receive an email that asks for the kinds of information listed above, don't respond. Instead, report the email to us.